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Terms of Sale

I. General

These Terms and Conditions apply to all supplies of goods by Billiard City LLC ordered via the website billiard.city (the “Site”) or by telephone or email.

In the event of any inconsistency between these Terms and any other terms and conditions (including, but not limited to, those in any purchase order), these Terms shall prevail.

Placing an order (including by telephone or email) with Billiard City LLC constitutes acceptance of these Terms and Conditions of Sale.

II. Orders from This Site

The order process on this Site allows purchasers to review and correct any errors before submitting an order. After an order is placed, the Buyer will receive an email acknowledging receipt of the order. This acknowledgment does not constitute acceptance of the order.

Acceptance occurs only when Billiard City LLC sends an email confirming that the order has been accepted. A binding contract is formed only upon issuance of this confirmation.

Billiard City LLC reserves the right to refuse or cancel abnormal orders or orders suspected of not being placed in good faith.

Billiard City LLC strives to ensure that pricing, product descriptions, availability, and other information on the Site are accurate. However, typographical errors, inaccuracies, or omissions may occur. Billiard City LLC reserves the right to correct any errors and to cancel or refuse any affected order at any time. If payment has already been made, the Buyer will receive a refund of the amount paid, including applicable delivery charges.

Orders may not be processed due to incorrect or incomplete Buyer information, including but not limited to:

  • Incorrect or unverifiable payment information
  • Invalid billing information
  • Insufficient or incorrect shipping address details
  • Suspected fraudulent activity

Product images and packaging shown on the Site are for illustrative purposes only. Actual products or packaging may vary slightly.

III. Order Cancellations

Order cancellations are permitted prior to shipment. To request a cancellation, the Buyer must contact Billiard City LLC customer service as soon as possible.

If an order is canceled and a refund is issued, the refund will be processed to the original payment method. Please note that payment processing fees are non-refundable, as these fees are retained by the payment processing company and are not returned to Billiard City LLC.

Payment Processing Fees

Payment processing fees vary depending on the payment method used, including but not limited to:

  • Up to 4.99% + $0.49 USD for payments made with cards not issued by a U.S. bank
  • Up to 3.49% + $0.30 USD for payments made with cards issued by a U.S. bank

Any non-refundable payment processing fees will be deducted from the refunded amount.

IV. Product Availability and Circumstances Beyond Reasonable Control

Billiard City LLC does not guarantee the availability of any product listed on the Site and reserves the right to discontinue or limit quantities without prior notice.

Billiard City LLC shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including but not limited to acts of war, strikes, transportation failures, power outages, or natural disasters.

V. Prices

Prices are subject to change without prior notice and are listed in U.S. dollars. Prices do not include shipping, taxes, duties, customs fees, or brokerage charges.

Billiard City LLC is not obligated to supply products at an incorrect price, even after an order confirmation or shipping notice has been issued.

VI. Payment

By placing an order, the Buyer authorizes Billiard City LLC (or its payment processor) to charge the selected payment method for the full order amount, including applicable taxes and fees.

Billiard City LLC uses reasonable security measures to protect payment information but is not responsible for unauthorized access absent negligence.

VII. Shipment, Delivery, and Inspection

The Buyer selects the shipping method and carrier. Title and risk of loss pass to the Buyer upon delivery of the products to the carrier.

Delivery dates are estimates only. Time is not of the essence.

The Buyer must inspect goods within three (3) days of delivery. Failure to do so waives the right to claim defects that a reasonable inspection would reveal. Rejection of goods is not effective unless written notice is provided within this period.

VIII. Delays

Billiard City LLC shall not be liable for delays or non-performance caused by force majeure events. In such cases, delivery time may be extended or the order canceled with a refund of amounts paid as the Buyer’s sole remedy.

IN NO EVENT SHALL BILLIARD CITY LLC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING FROM DELAYS OR FAILURE TO DELIVER.

IX. Return and Refund Policy

Unused products may be returned within 30 days of receipt, provided they are in new condition and in their original packaging.

The Buyer is responsible for return shipping costs and is encouraged to insure the shipment. Billiard City LLC is not responsible for returned items lost or damaged in transit.

Products showing signs of use, wear, installation, or damage may be denied a refund and returned to the Buyer at the Buyer’s expense.

Final Sale items are not eligible for return or refund.

Refund Processing

Once a returned product is received and inspected, the Buyer will be notified of the approval or rejection of the refund. Approved refunds are typically processed within five (5) business days.

Refunds are issued to the original payment method or, at Billiard City LLC’s discretion, as store credit.

Payment Processing Fees

Payment processing fees are non-refundable. Payment processors retain these fees to cover the costs of processing the original transaction and any associated refund, and such fees are not returned to Billiard City LLC.

Applicable payment processing fees include, but are not limited to:

  • Up to 4.99% + $0.49 USD for payments made with cards not issued by a U.S. bank
  • Up to 3.49% + $0.30 USD for payments made with cards issued by a U.S. bank

Any non-refundable processing fees will be deducted from the refund amount.

X. Intellectual Property Rights

All content on the Site, including text, images, designs, trademarks, and trade names, is the exclusive property of Billiard City LLC and is protected by applicable intellectual property laws.

XI. Limitation of Liability

Billiard City LLC’s maximum liability shall not exceed the total price paid for the products. In no event shall Billiard City LLC be liable for indirect, incidental, consequential, or punitive damages.

XII. International Orders

Orders shipped outside the United States may require manual processing. A customer service representative will contact the Buyer to finalize international orders.

XIII. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, or agency relationship.

XIV. Assignment

Neither party may assign rights or obligations without prior written consent.

XV. Waiver

Failure to enforce any provision does not constitute a waiver.

XVI. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida. Exclusive jurisdiction lies with the courts of Palm Beach County, Florida.

XVII. Waiver of Jury Trial

THE PARTIES HEREBY WAIVE THE RIGHT TO A TRIAL BY JURY.

XVIII. Confidentiality

Each party agrees to maintain the confidentiality of proprietary information disclosed in connection with the sale.

XIX. Links to Third-Party Websites

Billiard City LLC is not responsible for third-party content or services linked from the Site.

XX. Termination

Billiard City LLC may suspend or terminate access to the Site for any violation of these Terms.